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Resolved

A misconfigured firewall rule caused API errors. The rule was reverted and all services have recovered.

Sep 2, 2026 at 6:38am UTC
Affected services
API - Crypto Currencies
API - Fiat Payment
API - User APP
ETH
BTC
USDT
SOL
BNB
USDT ( BSC )
XRP
USDC
ETH
USDT
SOL
BNB
XRP
USDC
USDC (Polygon)
USDC ( Base )

Resolved
Sep 2, 2026 at 6:47am UTC

USDC, ETH, and USDT ( Tron ) recovered.

Updated
Sep 2, 2026 at 6:47am UTC

BTC recovered.

Updated
Sep 2, 2026 at 6:47am UTC

ETH, USDT ( BSC ), XRP, and 2 other resources recovered.

Updated
Sep 2, 2026 at 6:46am UTC

EGLD recovered.

Updated
Sep 2, 2026 at 6:46am UTC

USDT (Tron) and USDC recovered.

Updated
Sep 2, 2026 at 6:46am UTC

API - User APP and XRP recovered.

Updated
Sep 2, 2026 at 6:46am UTC

USDT, SOL, BNB, and 3 other resources recovered.

Updated
Sep 2, 2026 at 6:45am UTC

All the application endpoints are up and running now. Thanks for bearing with us.

Updated
Sep 2, 2026 at 6:44am UTC

API - Crypto Currencies and API - Fiat Payment recovered.

Updated
Sep 2, 2026 at 6:40am UTC

ETH, BTC, XRP, and 4 other resources went down.

Updated
Sep 2, 2026 at 6:39am UTC

USDT ( BSC ) went down.

Updated
Sep 2, 2026 at 6:39am UTC

USDT (Tron), EGLD, USDC, and 1 other resource went down.

Updated
Sep 2, 2026 at 6:39am UTC

API - User APP, SOL, BNB, and 3 other resources went down.

Updated
Sep 2, 2026 at 6:38am UTC

Application endpoints are unreachable. There was an Internal DNS setting changes which makes the APIs unavailable. We will share another update shortly.

Created
Sep 2, 2026 at 6:38am UTC

There was an Internal DNS setting changes which makes the APIs unavailable.